Are you dis-satisfied with your core or one of your other major technology vendors? When service levels decline or your vendor is not keeping up with your customer needs, it may be time to review your options. When that time comes, if you need a team with expertise and a strong methodology to help you efficiently make the decision, consider Remedy.
The Remedy team has worked with nearly every core vendor that services banks and credit unions. What we have found is that it is difficult to define which vendor is right for a client based on a vendor demonstration and vendor-provided references.
We ask the right questions to ensure our clients can rank their prospect vendors and make an informed decision with the least amount of disruption to day-to-day operations of your financial institution.
If you have been considering moving your core or other technology out of your building and instead having it supported in an outsourced (cloud) environment, there are many factors to consider. Your auditor has likely already identified disaster recovery and security concerns with managing your technology inside your building.
What about other factors, like functionality limitations you may face when you move to an outsourced environment? What will you pay compared to what you pay today? If you decide to keep systems like check processing or your image storage in-house, will you experience any problems if your core is hosted elsewhere?
The Remedy team has the right experience to help you through the transition. We know which questions to ask and can help you understand the risks and benefits before you decide to make the move. We meet with your Sr. Management team and Board of Directors to answer any questions they may have before deciding to make the move.
We wanted to ensure our pricing and contract terms were in line with those of other financial institutions. Remedy had the tools and knowledge to help us out. The process, from beginning to end, lasted about 4 months. Remedy took care of all the negotiations and simply kept us apprised of where the negotiations were at and how they were going.
Ben Hansen, CEO
RSNB Bank, Rock Springs, WY
Our organization was engaged in a negotiation with our core provider for a contract renewal. Although we were already well into the process, I made the decision to hire Remedy because I felt the negotiations were taking too long and consuming too much of my management team's time.
Josh Hoppes, CEO
Mutual Savings Association, Leavenworth, KS
Cornerstone Bank thanks Remedy Consulting as a strategic partner in core contract negotiation. Brian, Project Manager, streamlined the process of our core vendor renewal and advised us as to the new technologies that we could continue/implement and still receive a cost reduction on our five-year contract. We are happy to highly recommend Brian and the Remedy Team.
John Doull, President
Cornerstone Bank, Overland Park, KS
After completing one renewal on your own, it was evident that market pricing information was necessary for an effective negotiation. Remedy was able to provide that plus other contract information that made for a positive renewal. Remedy was able to achieve more than our expectations, including significantly lower rates.
Amy Johnson, COO
Dairy State Bank, Rice Lake, WI
Remedy Consulting was able to achieve much more than our expectations during our core contract negotiation including significantly lower rates and contract language that much more favorable to the bank. We were extremely impressed with the project management and professionalism shown by the Remedy Team. Highly recommended.
Walker Jordan, President
Bank of Monticello