Meet Our Team

The Remedy Consulting management team is comprised of former financial industry core processing vendors, banking industry executives and project management professionals. Our management team has strong business acumen, is customer centric and serves as trusted advisor to banks and credit unions.

Remedy Team

Charlie Kelly


Charlie Kelly is a Partner at Remedy Consulting. Remedy advises Banks and Credit Unions on Systems Selections and Contract Negotiation, Vendor Management, Mergers and Acquisitions and Technology Strategy. Charlie hosts a thought leadership podcast for bank executives called BankTalk.

Prior to Remedy, he served as the Vice President of Product, Pricing, and Contracts at Fiserv, where he was responsible for negotiating client contracts setting product and pricing strategy. Charlie also has over 10 years of experience managing operational teams in banking and mortgage.

Charlie has a bachelor’s degree in Marketing from the University of Wisconsin, and an MBA from Marquette University. He serves as a regular speaker at Bank and Credit Union industry events and is a published author in trade publications. Charlie serves on a local credit union board of directors and participates in community development as a leader on the church parish council.

Remedy Team

Brian Hink

Senior Director

Brian is a Senior Director at Remedy Consulting specializing in contract negotiations, system selection and strategic planning for community banks and credit unions. Brian’s expertise is in fintech consulting, contract management and maximizing profitability through pricing for clients.

Prior to Remedy, he was Pricing Manager at Fiserv and has over 15 years of pricing and contract negotiation/management.

Brian has a BBA in Finance & Accounting from the University of Wisconsin-Milwaukee.

Remedy Team

Karen Lowerr

Director, Marketing & Operations

Karen Lowerr is the Director of Marketing & Operations at Remedy Consulting since September 2020. She specializes in marketing and event management. Karen produces email marketing campaigns, the Remedy Blog, BankTalk Podcast, speaking engagements, events and the administrative operations of the consulting firm.

Prior to Remedy, Karen worked at Dematic Corporation as the Events Project Manager for seven years, worked in event management at the Medical College of Wisconsin and was Travel & Events Coordinator at the Kern Family Foundation in Waukesha, WI.

Karen has a Bachelor's degree in Marketing from University of Wisconsin-Whitewater, MBA in Corporate Communications from Concordia University Wisconsin and holds the Certified Meeting Professional (CMP) designation from the Events Industry Council. She is an active member of Project Management Institute of Southeastern WI, Meeting Professional International - Wisconsin Chapter and Milwaukee Alumnae Chapter of Sigma Sigma Sigma.

Remedy Team

Jordan Grace

Manager, Strategy

Jordan Grace is the Manager of Strategy at Remedy Consulting since January 2020. She handles administrative operations, business development and project management at Remedy.

Prior to Remedy, Jordan serves as a senior project manager at multiple local corporations. She specializes in corporate training, project management and client strategy.

Jordan has a bachelor’s degree in biology and general studies from the University of Wisconsin-Madison.

Remedy Team

Alexis Poellinger

Marketing Intern

Alexis Poellinger is the marketing intern at Remedy Consulting since September 2021. She assists the director of marketing and operations, with content relating to the website and an emphasis on inbound marketing communications.

Alexis is currently a student at the University Wisconsin-Whitewater, graduating in spring 2022 with a degree in general business and an emphasis in marketing. Currently active in AMA and an alumni of DECA.

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