Remedy Blog

In reading through various “expert” opinions on the topic of the FIS-Worldpay merger, the positives for banks seem to be: Better fraud (full circle) fraud recognition Expanded merchant acquiring services Expanded eCommerce services Expanded data collection on customers Other than the fraud services, most of these sound like benefits to FIS, not necessarily to…

Your Sr. Management team has decided to migrate your bank or credit union from an In-house core, which resides on premise, to an outsourced core platform, which resides at your vendor. Your financial team has reviewed the total cost of ownership of both models. They have decided that between the reduced risk and reduced staffing…

We attended some interesting presentations last week at the Illinois Bankers Association. One in particular was called “The ISO’s guide to Third Party Oversight” by a company called CoNetrix. Sounds about as interesting as watching paint dry, doesn’t it? The initial reason we attended was to try to ensure that the Remedy Request for Proposal…

It was good to see some old friends, and make a few new ones at the Illinois Bankers ONE Event in Peoria last week! Great event, we learned a few things, taught a few things, met some new friends, and had some real laughs! Peter Kay

tricks and tips to manage a bank or credit union core vendor selection internally

http://ir.jackhenry.com/news-releases/news-release-details/jack-henry-associates-inc-reports-second-quarter-fiscal-2019 When reviewing Earnings Reports for Fiserv, FIS, and JHA , there is a lot to interpret, particularly when comparing previous year results. We’ll leave the deep analysis to the Wall Street Analysts and focus on one number: de-conversion fees. De-conversion fees are important to clients that are considering either choosing that provider, or leaving…

It was just at the end of the Q3, 2017 that Fiserv acquired the Elan assets from US Bank. And now, roughly 90 days later, the First Data acquisition. Our Fiserv insiders tell us that individuals in their Payments area(s) are nervous. In recent years, Fiserv has become notorious for “efficiency” related staff reductions.…

Although Remedy has typically done business strictly by referral from our current customer base, our younger Advisors have told us that it is time to start waking up to Social Media. They say it is time to start getting our message out to a wider audience. Quite honestly, they have been saying this for many years, but we…